As of Black Friday, November 28, the 8th floor of Macy’s Herald Square transforms into a 13,000-square-foot North Pole village — think twinkling forests, rainbow bridges, toy trains chugging through snow, and the jolliest Santa in NYC ready for hugs and wish-lists. This year’s theme? “A Journey Through the Stars” — new glowing constellations and shooting-star tunnels that make every selfie sparkle.

2025 Dates & Hours: Nov 28 – Dec 24 (Santa heads home Christmas Eve at 4 pm) 🕒 Mon–Sat 10 am–9 pm | Sun 11 am–8 pm (Last 5 days open at 9 am; Christmas Eve closes early)

How to Book (FREE) Reservations Slots drop 5 days ahead at 6:30 am sharp → set that alarm!  Book here on the official Macy’s portal Pro tip: Weekday mornings fill slowest; weekends vanish in 3 minutes.

Insider Hacks

• Enter via the 34th St escalators — skip the Broadway elevator crush.
• Strollers welcome; one adult can hold the spot while others grab cocoa downstairs.
• Snap your own pics, then choose pro packages ($39.99+) at the exit.
• Pair it with Saks Fifth Avenue Holiday Light Show (unveiled Nov 20) and the Christmas Markets all over Manhattan.

Perfect 2-Hour Itinerary

1. 10:00 am Santaland slot
2. 11:00 am Holiday Lane (9th floor ornaments!)
3. 11:30 am Window selfies + hot chocolate
4. Noon: Ice-skate at Winter Village at Bryant Park (4-min walk)